How does CityHelpers work for workers?

• CityHelpers connects you with homeowners who need help with various tasks. Once you’ve registered and been vetted, you’ll receive notifications about available tasks that match your skills and location.

How do I register as a worker?

• Sign up on the CityHelpers website, complete the registration form, provide necessary documents, and participate in a phone interview to get started.

What is the vetting process?

• The vetting process involves filling out a registration form and a phone interview to verify your details and suitability for tasks.

How do I receive task notifications?

• You’ll receive notifications via email or SMS for tasks that match your skills and location once you’re registered.

Can I choose which tasks to accept?

• Yes, you can review and choose tasks based on your availability and preferences.

What happens after I complete a task?

• Confirm the task completion on the platform, and payment will be processed and transferred to you.​

What if I am unable to complete a task?

• Inform CityHelpers immediately. Failure to complete tasks may affect your ability to receive future tasks.

How is payment handled?

• Payments are processed via email transfer after you confirm task completion.

How can I update my profile or availability?

• Update your profile and availability through your CityHelpers account.​

Are there any fees for workers?

• No, workers do not incur any fees for using the platform; you receive the full payment for your completed tasks.